User satisfaction in PFI and non-PFI hospitals in the UK : in particular the outpatients' department reception/waiting areas

Few studies have been undertaken which examine the correlation between design of the receptionl/waiting areas of the outpatients' departments and the implications for Private Finance Initiative (PFI) and non-PFI hospitals, in particular the interior environment with reference to user satisfacti...

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Bibliographic Details
Main Author: Henderson, Wendy M.
Published: University of Bedfordshire 2008
Subjects:
720
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.536691