Assessing the impact of information and communication technologies (ICT) on productivity in the hotel sector : an operations management approach
Although investments in Information and Communication Technologies (ICT) are continuously increasing, the relationship between ICT and productivity has been very elusive. Indeed, despite the plethora of studies, research findings have always led to contradictory and/or questionable results. This has...
| Main Author: | |
|---|---|
| Published: |
University of Surrey
2002
|
| Subjects: | |
| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.535508 |