British police service performance diagnosis : a critical realist (quantitative) perspective
There has been increasing concern about the lack of adherence to total quality management principles among public and private sector organisations who espouse a quality orientation. One example is the British police service. While it's new appraisal system (adopted nationally in 2004) has much...
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University of East London
2008
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.532868 |