A longitudinal study into the impact of theory of constraints (TOC) on three departments in an NHS trust : an investigation into the impact of theory of constraints (TOC) on individuals and occupational groups in an ENT department at an NHS trust
This study took place in the UK, National Health Service (NHS), against a background of poor staff morale, continuous lack of funding and a perverse management performance measurement system. The study investigated the impact of Theory of Constraints (TOC), a change methodology previously employed i...
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University of East London
2002
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.532497 |