Aviation maintenance in multicultural settings : the challenges of cultural tolerance and of employees' maintenance resource management/human factors (MRM/HF) awareness
This thesis deals with two major issues, the first is the multicultural nature of many Aircraft Maintenance Technicians (AMTs) teams and the way in which cross-cultural communication and/or barriers to communication might affect teams' performance; and the second is the practice of Maintenance...
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Cranfield University
2001
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.512754 |