The relevance of the implentation of business process reengineering in the context of service industry in a developing country : the case of Jordanian banking sector
Since the beginning of the 1990s, changes in the local and global business environment, including globalisation and the information technology revolution, have forced Jordanian banks to develop their operations and strategies. To adapt to these changes and to cope with the new competition, Jordanian...
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University of the West of England, Bristol
2009
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.501105 |