A study of e-government services in Malaysia
Using a number of studies carried out in Malaysia, the present work attempts to demonstrate the development and use of a range of research tools to evaluate the quality of E-Government services with a view to identify specific areas for improvements. In the first study, we surveyed both the service...
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Queen's University Belfast
2008
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.492174 |