Development and assessment of a methodology for the business process improvement

There appears to be an ever insatiable demand from markets for organisations to improve their products and services. In response, the concept of Business Process Improvement (BPI) has been developed in recent years as a useful aid. Unfortunately, there is no robust methodology that practitioners can...

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Bibliographic Details
Main Author: Adesola, Modupeola Olusola
Other Authors: Baines, Tim
Published: Cranfield University 2002
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.489564