Brand commitment in a consumer bank services context : an exploratory study

Glossary p.iv attempts new marketing definition of the concepts of 'commitment' and 'inertia' in the consumer banking services context. Section 1 of the 'Addendum' might help postgraduate researchers with 'defence of qualitative research' or 'defence of i...

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Bibliographic Details
Main Author: Debling, Fiona Helen
Published: University of the West of England, Bristol 2006
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.429540