E-commerce protocol supporting automated online dispute resolution
E-commerce now constitutes a significant part of all commercial activity; however the increase in transactions is also leading to more disputes. These disputes are becoming more frequent, more technologically complicated and more difficult in terms of traceability . This thesis focuses specifically...
Main Author: | |
---|---|
Published: |
University of Newcastle Upon Tyne
2006
|
Subjects: | |
Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423209 |