'Soft metrics' : development and application of a framework for the measurement of human and organisational factors in projects

The 'soft metrics' project was a defence industry sponsored research activity undertaken to develop project performance analysis and control capabilities for systems engineering operations within BAE SYSTEMS. The 'soft' focus of this work addresses the less 'tangible' h...

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Bibliographic Details
Main Author: Benn, Jonathan
Published: Loughborough University 2004
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.416973