Potential for leverage between the quality management and knowledge management professional communities : an intellectual capital mapping
This research describes the problems facing two important professional communities, Quality Management (QM) and Knowledge Management (KM), which face multiple challenges in their efforts to impact the organisations in which they operate and contribute significantly to their performance and financial...
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Cranfield University
2002
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.409623 |