An examination of the weaknesses in current online help systems and a proposed solution using an integrated information base
This thesis reports results of a research study into the usefulness of On-line Help Systems for application software users. The main objective of the research was to examine existing On-line Help systems, identify their weaknesses, and propose a means of rectifying the problems identified. A study o...
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Loughborough University
2000
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.324474 |