Training nurses to deal with aggressive encounters with the public

Chapter one reviews the literatures on psychological studies of aggression, problems of aggression within the Social Services and the National Health Service, and nurse-patient communication. A number of issues are raised which are addressed by the current research. In chapter two nurses' theor...

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Bibliographic Details
Main Author: Crossland, Jill
Other Authors: Argyle, Michael
Published: University of Oxford 1992
Subjects:
150
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.316831