End-user documentation
The first and most basic problem with documentation is that the consumer of software applications does not want to use the documentation included with a software product for one or more reasons. Studies, and papers, have been done on the effect that documentation has on a user's satisfaction wi...
| Main Author: | |
|---|---|
| Published: |
Durham University
2003
|
| Subjects: | |
| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.273389 |