Charterism and charterization within health services : a public choice analysis of the implementation of patients' charters in England and Hong Kong

Patients' charters have been incorporated in health services systems among various countries including the United Kingdom and Hong Kong. By means of a comparative case study, this research looked at the implementation of patients' charters in the National Health Service in England and the...

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Bibliographic Details
Main Author: Ng, Sze Fung Fowie
Other Authors: Manthorpe, Jill : Alaszewski, Andy
Published: University of Hull 2002
Subjects:
362
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272475