Citizen Satisfaction and Officer Understanding of Citizen Expectations: A Quantitative and Observational Analysis
abstract: Scholars have extensively researched citizens’ preferences regarding the actions, language, and demeanors displayed by officers during citizen-police interactions. Specifically, there are a multitude of factors that can influence a citizens’ perception of such interactions as either satisf...
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| Format: | Doctoral Thesis |
| Language: | English |
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2020
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| Online Access: | http://hdl.handle.net/2286/R.I.62766 |