Measuring worker expectations of information technology at the organizational level: identifying how end-user expectations influence productivity-enhancing behavior

The ultimate goal of Information Technology (IT) organizations is to provide tools and services which enhance the performance of the end-user. In order for IT to create business value, the technology it provides must be adopted and fully utilized by the targeted end-user group. The degree to which e...

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Bibliographic Details
Main Author: Gilmore, Candace Nicole
Other Authors: Chaparro, Barbara S.
Format: Others
Language:en_US
Published: Wichita State University 2012
Subjects:
Online Access:http://hdl.handle.net/10057/5358