Preliminary system design and plan for the initial implementation of total quality management in an engineering services firm

see document === Master of Science

Bibliographic Details
Main Author: Cho, Michelle Mi Kyong
Other Authors: Systems Engineering
Format: Dissertation
Published: Virginia Tech 2014
Subjects:
Online Access:http://hdl.handle.net/10919/42016
http://scholar.lib.vt.edu/theses/available/etd-04122010-083424/