Managing race/ethnicity and gender diversity in the context of total quality management
This document serves as a means of enlightening organizations that are not practicing TQM/continuous improvement or managing race/ethnicity and gender diversity or that are practicing both but want to benchmark their practices against other organizations used in this study or against the program the...
Main Author: | Grace, Ganelle |
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Other Authors: | Industrial and Systems Engineering |
Format: | Others |
Language: | en |
Published: |
Virginia Tech
2014
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Subjects: | |
Online Access: | http://hdl.handle.net/10919/40416 http://scholar.lib.vt.edu/theses/available/etd-12142006-131848/ |
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