Evaluation of Package Delivery Truck Drivers: Task Analysis and Development/Validation of an Objective Visual Behavior Measure to Assess Performance
The job of a package delivery driver (PDD) is complex and demanding. These drivers must possess many skills in order to succeed in their work, including physical stamina, appropriate decision-making, positive customer interaction, and most importantly, operational safety. Companies must use signif...
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Virginia Tech
2014
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| Online Access: | http://hdl.handle.net/10919/33345 http://scholar.lib.vt.edu/theses/available/etd-05302008-121937/ |