Understanding Information Technology Investment Decision-Making in the Context of Hotel Global Distribution Systems: a Multiple-Case Study

Understanding Information Technology Investment Decision-Making in the Context of Hotel Global Distribution Systems: a Multiple-Case Study

This study investigates what three large, multinational hospitality companies do in practice when evaluating and making IT investment decisions. This study was launched in an attempt to 1) learn more about how multinational hospitality companies evaluate, prioritize, and select IT investments in th...

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Bibliographic Details
Main Author: Connolly, Daniel J.
Other Authors: Hospitality and Tourism Management
Format: Others
Published: Virginia Tech 2014
Subjects:
Strategy
Global Distribution Systems (GDSs)
Central Reservation Systems (CRSs)
Resource Allocations
Electronic Commerce
Service Dyad
Information Technology
Investment Decision-Making
Competitive Advantage
Travel Intermediaries
Co-Alignment Principle
Booking Process
Transaction Cost Analysis
Supply Chain Management
Lodging Industry
Internet
Electronic Distribution Systems (EDSs)
Hotels
Management Information Systems
Hotel Reservations
Capital Budgeting
Hotel Technology
Online Access:http://hdl.handle.net/10919/29814
http://scholar.lib.vt.edu/theses/available/etd-113099-200845/

Internet

http://hdl.handle.net/10919/29814
http://scholar.lib.vt.edu/theses/available/etd-113099-200845/

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