Meta-Standards and Order-Qualifiers: An Event Study of the Impact of ISO 9000 Certification on the Market Value of a Firm
While ISO 9000 has been shown to improve internal metrics of firm performance, external measurements may be unaffected. This thesis examines the economic value of ISO 9000 by assessing the equity returns and risk parameters of 204 firms certified between 1999 and 2002 and is the first to examine the...
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Format: | Others |
Language: | en |
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VANDERBILT
2005
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Online Access: | http://etd.library.vanderbilt.edu/available/etd-11032005-195141/ |