Where the difference lies : nursing conflict themes and the role of facework tactics in nursing interaction
Scholars have described conflict tactics as a means to engage or avoid a conflict, and face tactics as a means of face-saving by way of defense or restoration. While theories of conflict and face flourish, few researchers have sought an explanation of conflict themes within the field of nursing or e...
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Format: | Others |
Language: | English |
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2011
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Online Access: | http://hdl.handle.net/2152/ETD-UT-2011-08-3963 |