Telephone Crisis Intervention: Empathy and Conceptual Level

The telephone crisis intervention service at Utah State University (Help-Line) was evaluated in order to make the training program accountable and to produce recommendations for improvement in volunteer training. Help-Line training teaches a "non-directive" counseling model and incorporate...

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Bibliographic Details
Main Author: Seymour, Paul J.
Format: Others
Published: DigitalCommons@USU 1976
Subjects:
Online Access:https://digitalcommons.usu.edu/etd/5852
https://digitalcommons.usu.edu/cgi/viewcontent.cgi?article=6880&context=etd