An Exploration of the Sensemaking Process During the Implementation of Academic Tracking Systems at Three Public Universities
Policy tends to be formulated at the upper level of an organization and handed down to policy actors on the frontline for enactment. Since policy can be vague, ambiguous, or send conflicting messages, it can create uncertainty about its meaning. Moreover, policy is rarely accompanied by explicit ins...
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| Format: | Others |
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Scholar Commons
2008
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| Online Access: | https://scholarcommons.usf.edu/etd/264 https://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=1263&context=etd |