Showrooming – Displayed and played. : - A case study from a brick-and-mortar perspective

Purpose - The purpose of this study was to deepen the understanding of how showrooming affect the exploited brick-and-mortar businesses. This was done by investigating an industry characterized by high levels of employee knowledge where the expertise of the personnel create showrooming incentives. M...

Full description

Bibliographic Details
Main Authors: Westerlund, Johanna, Westin, Mikael
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-359435