Förbättring av kundnöjdhet efterkvalitetsbrister : Skapandet av ett nytt reklamationssystem
This bachelor thesis has been conducted at Atlas Copco Industrial Techniques AB inStockholm. Atlas Copco AB is a corporate group with businesses and customers inover 180 countries. Within the business area industrial technique an extensiveimplementation of a new system for customer complaints and re...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
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Uppsala universitet, Industriell teknik
2017
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-326147 |