Innovation in Service Organizations : The development of a suitable innovation measurement system

Innovation in services has arisen to be a hot topic of today and being innovative serve as a key in staying competitive in most business settings, the service sector is no exception.Although important, service innovation is difficult to measure and the service perspective has been noticeably absent...

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Bibliographic Details
Main Authors: Johansson, Amanda, Smith, Emelie
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-255992