Assessing sub-process maturity : An action research study of an organizational sub-process
Maturity models represent a feasible approach towards assessing business processes and identifying their potential improvements. Specifically, the Process and Enterprise Maturity Model (PEMM) has attracted much attention since its publication in 2007. However, few studies have explored its practical...
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Format: | Others |
Language: | English |
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Uppsala universitet, Företagsekonomiska institutionen
2012
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-175882 |