IT-supporten i kommunala verksamheter: En fallstudie av Umeå kommun

The objective of this study was to examine how an IT department has been affected by the changes of increased local usage of IT, and how the usage have affected municipalities IT departments demands of IT support. In the study we explore how both the IT department and the IT support works by intervi...

Full description

Bibliographic Details
Main Authors: Jönsson, Martin, Hedberg, Mikael
Format: Others
Language:Swedish
Published: Umeå universitet, Institutionen för informatik 2012
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56752