Lean & Kaizen -dröm eller verklighet? : En kvalitativ studie med kundperspektiv i fokus
This qualitative study involves the implementation of Lean and Kaizen methods in a Swedish service industry. Lean philosophy is based on a method to achieve more with less. In practical terms this means that the use of an organization's resources is improved. The origin of Lean is the Toyota Pr...
| Main Author: | |
|---|---|
| Format: | Others |
| Language: | Swedish |
| Published: |
Stockholms universitet, Företagsekonomiska institutionen
2011
|
| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-80976 |