Improving Organizational Effectiveness through Standard Application Packages and IT Services
Today, the design, use and distribution of standard application packages are changing due to the emergence of service orientation. In the private sector, Enterprise Resource Planning (ERP) systems are extended to include IT services. In the public sector, standard application packages are integrated...
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Format: | Doctoral Thesis |
Language: | English |
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Stockholms universitet, Institutionen för data- och systemvetenskap
2011
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-64335 http://nbn-resolving.de/urn:isbn:978-91-7447-366-7 |