Artificiell intelligens i den svenska banksektorn : En studie om digitalisering och artificiell intelligens betydelse för den svenska banksektorn samt dess påverkan på risker och kundnöjdhet utifrån ett lönsamhetsperspektiv

The purpose of this study was to look closely at digitalization and the phenomenon of artificial intelligence and how it was implemented into the Swedish banking sector. The focus was on what constitutes digitalization and artificial intelligence and what impact it has had on risks and customer sati...

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Bibliographic Details
Main Authors: Ekman, Olof, Noya, Ziyad
Format: Others
Language:Swedish
Published: Södertörns högskola, Företagsekonomi 2019
Subjects:
AI
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-38507