Sociala medier som kommunikationskälla för returpolicy
Background: E-commerce has with the rapid development of social media created conditions for E-tailers to become more consumer focused and social. The lack of possibility to physically examine products before purchasing has led to loss of revenue as a consequence of increased number of returns. Logi...
Main Authors: | , |
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Format: | Others |
Language: | Swedish |
Published: |
Södertörns högskola, Institutionen för samhällsvetenskaper
2017
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-34941 |