Relationsmarknadsföring : Hur bankerna ska klara en högre konsumentrörlighet

Relationship Marketing - will banks be able to handle higher consumer mobility in the private market? The purpose of this paper is to gain an understanding of the factors that affect customer loyalty to the bank. Consumer mobility will probably increase as a result of political changes and pressures...

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Bibliographic Details
Main Authors: Gustavsson, Joel, Georgiev, Christo
Format: Others
Language:Swedish
Published: Södertörns högskola, Institutionen för samhällsvetenskaper 2014
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-25359