Internet, relation och lojalitet : Best practice för bankmarknaden
Course: Business Administration, Master Thesis, Second Level, 30 Credits. Authors: Sara Frännlid and Helena Ramstedt Tutor: Jim Andersén Title: Internet, relationships and loyalty – Best praCtice foR the bankMarket Purpose: The study aims to explain how banks use electronic customer relationship man...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
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Örebro universitet, Handelshögskolan vid Örebro Universitet
2012
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-23884 |