Assessing e-services from a user perspective : A study of the Swedish electronic tax declaration.
E-services including electronic tax declaration are becoming trendy in Sweden. Many resources are invested in their development but evaluation from user’s perspective is limited. Sweden has big plans to become the leading internet nation by 2015. Are citizens opinion taken into consideration during...
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| Format: | Others |
| Language: | English |
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Örebro universitet, Handelshögskolan vid Örebro universitet
2011
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-16045 |