Stanna hemma! : En kvantitativ analys om flygbolagens kriskommunikation isociala medier under COVID-19
This essay examines the aviation companies SAS,Norwegian and Finnair and their crisis communicationon social media before and after the beginning of the COVID-19 crisis. The theories used are Situational Crisis Communication Theory and Corporate Apologiatogether with the general study of crisis comm...
| Main Authors: | , |
|---|---|
| Format: | Others |
| Language: | Swedish |
| Published: |
Mittuniversitetet, Institutionen för medie- och kommunikationsvetenskap
2020
|
| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-39277 |