Medborgaren som kund : En kvalitativ studie av begreppet kund i Umeå kommun, Kalmar kommun och Helsingborgs stad
This essay will explain if and how the term customer is used at the municipal level in Sweden and if the officials in the chosen municipalities thinks the term customer affect the municipality's functions. Lundquist's theoretical perspective on our public ethos has been applied to explain...
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| Format: | Others |
| Language: | Swedish |
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Malmö universitet, Institutionen för globala politiska studier (GPS)
2021
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-45267 |