The Image of IKEA’s Online Portals in Times of COVID-19 With Regards to its CSR and Experiential Marketing- Exemplified by IKEA Austria

As a response to COVID-19, IKEA Austria is trying to encourage its customers to rediscover their homes via its online shop. It is making an enormous effort to translate the in-store activity to the digital world, so that its customers may still experience an emotional customer journey. This is done...

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Bibliographic Details
Main Author: Kullnig, Isabella
Format: Others
Language:English
Published: Malmö universitet, Fakulteten för kultur och samhälle (KS) 2020
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22670