Benefits from TQM for organisational performance
Total Quality Management (TQM) is sometimes considered as a management system in continuous change and consisting of values, methodologies and tools, the aim of which is to increase external and internal customer satisfaction with a reduced amount of resources. Whether TQM improves the performance o...
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| Format: | Others |
| Language: | English |
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Luleå tekniska universitet
2002
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-18776 |