Personalen i frontlinjen som varumärkesbärare : En studie inom träningsanläggningar
The purpose of this research aims investigate whether front line personell are brand carriers who can affect the customers brand experience. This present study focuses on commercial fitness centers in Kalmar. Like brands, training is taking part in people’s everyday lives; fitness centers are offeri...
Main Authors: | , |
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Format: | Others |
Language: | Swedish |
Published: |
Linnéuniversitetet, Ekonomihögskolan, ELNU
2012
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19592 |