Logistics as a strategic role for the creation of Customer Value

The purpose of this thesis is to explain the linkage between logistics and customer value. The focus is on how customer value can be created through logistics services. The thesis also explains how value is created in the internal logistics context. Today, logistics plays an important role in an org...

Full description

Bibliographic Details
Main Authors: Choe, Mae Fong, Kong, Berky
Format: Others
Language:English
Published: Linnéuniversitetet, Ekonomihögskolan, ELNU 2011
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12524