Towards increasing the quality of service at traditional restaurants : - by design of a digital artefact
In this thesis, the reader will follow a design research project, which was initiated based on a situation of not getting the expected quality of service from the staff, when visiting a traditional restaurant. The aim of the study was to solve the experienced problematic situation by constructing an...
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| Format: | Others |
| Language: | English |
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Linnéuniversitetet, Institutionen för informatik (IK)
2021
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-105935 |