Smartphone apps for bank services : A design case
The fast paced evolution of technology has changed the way people interact with service providers in a significant way; the introduction of new service delivery channels has mainly been based on technological advances rather than on customer needs. During the last 20 years the banks have extended th...
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| Format: | Others |
| Language: | English |
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Linköpings universitet, Institutionen för datavetenskap
2012
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-78713 |