Mail-Returns Process Optimization Using Lean Thinking Principles at The Swedish Tax Agency
Lean Thinking has been widely implemented in various industries in the production context. Lately a number of companies in the service sector have developed lean systems within their organisations to improve efficiency, productivity, and quality of their services. In our study we are putting forward...
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| Format: | Others |
| Language: | English |
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KTH, Industriell produktion
2011
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-98792 |