Using technology for real-time coordination of work : a study of work and artifact use in the everyday activities at SOS Alarm
Work in control rooms, or so-called Centers of coordination, places demands both on humans and technology. The people working there have to be able to make quick decisions as well as be alert during less busy times. The work has to be coordinated within the group, since the operators are much depend...
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| Format: | Others |
| Language: | English |
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KTH, Numerisk analys och datalogi, NADA
2002
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-463 http://nbn-resolving.de/urn:isbn:91-7283-239-8 |