Passenger waiting strategies on railway platforms - Effects of information and platform facilities - : Case study Sweden and Japan
Abstract The Swedish railway has during many years received low customer satisfaction scores. Reasons for this are reliability, service and information concerns. The focus of this master thesis lies on the railway platform. The platform is an important part to the factors above as its information an...
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| Format: | Others |
| Language: | English |
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KTH, Transportvetenskap
2011
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-33550 |