The Paradox of User Perceived Performance : An Empirical Study on User Experience in a Digital Platform Ecosystem

User experience is today widely known but the complexity of this phenomenon is rarely left unnoticed. It is righteous to claim that the mobile application landscape is characterized by tough competition and high demands from users. To meet these demands the performance of the application is essentia...

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Bibliographic Details
Main Authors: Granhed, Anna, Söderlund, Hanna
Format: Others
Language:English
Published: KTH, Skolan för industriell teknik och management (ITM) 2021
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-300895